Management Supervisor

Irvine –

Envoy is an end-to-end digital consultancy that helps organizations accelerate growth through connected customer experiences. Trusted by iconic brands and tomorrow's category leaders, Envoy's multidisciplinary team of strategists, designers, and technologists deliver client impact through brand building, ecommerce, digital products, built environments, marketing and communications. Headquartered in Irvine, California with offices in San Diego and Chicago, Envoy transforms experiences for clients such as T-Mobile, VIZIO, Arlo, Nike and Diageo.

Opportunity

The Management Supervisor position at Envoy is responsible for developing and growing client relationships, as well as high-level management of large-scale traditional and interactive projects from discovery through production and/or development. Experience and understanding of experiential, event, digital, and/or nontraditional marketing is a must. This person will play an integrated role in the team as the point of contact for assigned clients and the internal project team. This role is pivotal in the success of major engagements and must be attuned to value the details, and demonstrate the ability and knowledge to push towards the end goal with foresight into the future. This position drives long-term business building, quickly and effectively identifying new opportunities.

We are committed to fostering collaboration and connection among our team members. To support this, we expect employees to work from one of our offices (Irvine or San Diego) up to three days a week. This hybrid approach enables us to maintain a flexible work-life balance while benefiting from in-person collaboration, idea-sharing, and team engagement that is integral to our success.

What You Will Do

Develop strong understanding of each assigned client’s business and industry, supporting strategic direction during client engagements.
Assist in overseeing account P&L, collaborating with teams to develop briefs, SOWs, and manage project schedules, budgets, and timelines alongside producers.
Participate in strategy discussions and build relationships with key client contacts to identify growth opportunities within existing accounts.
Maintain a solution-oriented approach, balancing client needs with agency and team goals.
Work closely with internal teams and partners/vendors to ensure effective collaboration and successful project execution.
Organize and triage client feedback, ensuring alignment with project goals.
Uphold professional standards on all accounts, striving to exceed client expectations.

Qualities and Qualifications

Minimum 6+ years of account management experience in an agency or related environment.
Proven experience managing client relationships and collaborating with cross-functional teams (e.g., AV, facilities, fabricators).
Familiarity with large-scale digital and traditional project execution, including branded environments, events, and advertising campaigns.
Knowledge of development technologies, digital production, and third-party applications.
Strong communication skills, with an ability to present and solve problems creatively.
Good knowledge of digital marketing, media, and experience managing client budgets.

What We Offer

The salary range for this position is between $100,000 to $110,000, plus benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. Envoy offers 100% employer-paid health and dental, vision, 401(k) matching, paid vacation, sick leave, and holidays.

Envoy is committed to equity.

We are committed to providing an inclusive and welcoming environment for all members of our community. Envoy does not and shall not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.